Last night I got a particularly hamfisted pitch on Twitter for an automated sentiment tracking service. Apparently, they picked up [...]
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Gaining Insight From Social Media Data
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by Tom Webster on May 4, 2010
Last night I got a particularly hamfisted pitch on Twitter for an automated sentiment tracking service. Apparently, they picked up [...]
{ 6 comments }
by Tom Webster on February 25, 2010
So, you’ve taken the big first step in social media for your business: listening. You’ve set up Google Alerts for [...]
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by Tom Webster on February 22, 2010
There are lots of ways to measure the effectiveness of social media campaign, but only one right way to start. [...]
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by Tom Webster on December 22, 2009
Jeremiah Owyang recently alerted me to Edelman’s newest toy, TweetLevel, which purports to measure the total influence of a Twitter [...]
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BrandSavant is a blog about making sense of the social web from the perspective of a professional researcher. Tom Webster is a 20-year veteran of opinion, media and marketing research, and the principal author of Twitter Users In America, The Social Habit, The Podcast Consumer Revealed and other widely-cited studies of consumer technology usage. He is currently Vice President, Strategy, for Edison Research, most widely-known as the sole providers of U.S. Election exit polling data to all major media outlets. For more about Tom, click here.