Content Creation, Local Media And 'Settling For The Bottom'Radio's Passion GapEstimates Vs. Assumptions In Social Media MeasurementMommy Bloggers: You've Got CompanySocial Business: Be Careful What You Wish ForA True Measure Of InfluencePredicting The FutureShould Klout Scores Be
December 28, 2011

My Bold Predictions For 2012

TweetHere are my predictions for the coming year: [...] I don’t do this sort of thing–never have. The rate of [...]

December 11, 2011

Turning Social Media Monitoring Into Research

TweetLast September, at Social Fresh Charlotte, I had the honor of being asked to speak about social media monitoring, and [...]

December 1, 2011

Social Business: Be Careful What You Wish For

TweetYesterday, my friend Jay Baer wrote a thoughtful piece entitled “Why Social Media Has Ruined Your Advantage.” The gist of [...]

November 12, 2011

Flipping the Funnel:
The Four Levels of Influence

TweetMy thinking on influence continues to evolve, in no small part due to some excellent exchanges I’ve recently had with [...]

November 9, 2011

Asking Better Questions

TweetDuring my recently completed Blogworld keynote, I sketched out four steps towards turning data into insight, instead of chartjunk. I’ll [...]

October 19, 2011

Confusing Activity With Influence

TweetEvery time I see research like this, which claims that the number of Twitter followers does NOT correspond to influence, [...]

October 18, 2011

Drowning In Numbers

TweetI am super excited to be featured as a track keynote speaker at Blogworld Los Angeles in a few weeks. [...]

October 3, 2011

A True Measure Of Influence

TweetInfluence scores, as we know them today, are all based upon algorithms. Algorithms are commonly confused with formulae, but they [...]

September 30, 2011

10 Hot New Influence Measures

TweetPresented without comment. Happy Friday. 1. Infloo.nz 2. Kredib.ly 3. Persuadr.com 4. Pretentio.us 5. Sway.ed 6. Authorit.ay 7. Dontyouknowwhoiam.com 8. [...]

September 28, 2011

Radio’s Passion Gap

TweetEdison, in conjunction with Arbitron and Scarborough, recently released a study of in-car media consumption called “The Road Ahead – [...]

September 23, 2011

Looking For Money In The Grass

TweetHave you ever found something valuable, just lying on the street? I have a vivid childhood memory of walking to [...]

September 15, 2011

Location-Based Services And The Customer Lifecycle

TweetI’m currently sitting in an event in Boston called GeoM2, an afternoon of panels discussing the future of location-based marketing. [...]

September 13, 2011

Your Crappy Stat Of The Week

TweetThis headline (from Forbes!!!) makes my eyeballs bleed: Heavy Facebook Users Prone to Drug Use, Study Says. According to the [...]

September 12, 2011

On Klout-Bashing

TweetAnytime I speak about Klout, what gets retweeted is my criticism of the “scores,” and never anything else – like, [...]

September 8, 2011

The First Step In Choosing A Social Media Monitoring Tool

TweetYesterday I gave a presentation at Social Fresh in Charlotte, NC, on turning social media monitoring into social media research. [...]

August 24, 2011

A Consumer Behaviorist Looks At The Death Of Facebook Places

TweetFacebook recently decided to kill off “Places,” its entry into the location-based apps and services game. There are a few [...]

August 21, 2011

Clicks, Cakes, And The Limits Of Social Media “Science.”

TweetThere is an apocryphal story in the annals of market research that I particularly love about cake mix (“apocryphal,” by [...]

August 17, 2011

What I Wish Influence Measures Really Meant

Tweet Tomorrow I am giving a keynote luncheon at the Triangle AMA on “How To Think About Online Influence,” and [...]

August 9, 2011

An Influential Talk

TweetWell, it’s about influence, at least. If you are vaguely in the center of North Carolina (or fancy a road [...]

August 5, 2011

The Problem With Keeping Score

TweetOne of the things I regret most about the current state of the social web is our fascination with keeping [...]

July 24, 2011

What Game Shows Can Teach You About Decisions

TweetThis is one of the best explanations I have ever seen of what we stat hounds call the “Monty Hall [...]

July 23, 2011

Exclusive New Research On The Airline Industry

Tweet You know I’m right, people. Tweet

July 20, 2011

Should Klout Scores Be “Stickier?”

TweetAfter reading my friend Mark Schaefer’s latest provocative post about Klout, “The Making of a Social Media Slut,” I had [...]

July 18, 2011

Mommy Bloggers: You’ve Got Company

TweetRecently, my colleague at Edison, Melissa DeCesare, authored a report entitled Moms And Media: 2011, with data based upon our [...]

June 4, 2011

The Uneasy Relationship Between Twitter and Social Media Measurement

TweetRecently, I presented some brand new research into the adoption and usage of social media in America at Blogworld in [...]

May 12, 2011

The Social Habit and the Future of Content Marketing

TweetIn just two short weeks, I’ll be presenting a brand new, previously unreleased study of social media habits and behaviors [...]

April 30, 2011

How To Think About Online Influence

TweetI was honored to be asked by my dear friend Matt Ridings to co-present a keynote with him at an [...]

April 14, 2011

Estimates Vs. Assumptions In Social Media Measurement

TweetYesterday I participated in Social Slam, a tremendous event put on by the Social Media Club of Knoxville and Mark [...]

April 10, 2011

The Infinite Dial: New Research On Digital Media

TweetLast week I was honored to co-present a major new research release from Edison (my company) and our partners at [...]

March 28, 2011

The Easy Button

TweetThree facts, held together briefly, create a conflict: Facebook now reaches the majority (51%) of Americans 12+ (not just online [...]

March 22, 2011

Social Media Data Dredging

Tweet Lately I’ve been seeing a rash of conclusions, drawn from large social media datasets, offering some received wisdom about [...]

March 14, 2011

Operating For The Now

TweetLast weekend I attended an “unconference” devoted to analytics, so the halls were packed with smart people. One of the [...]

March 9, 2011

And/But/Only

TweetYesterday I posted some new Twitter research that showed 92% of Americans are aware of Twitter, and 8% currently use [...]

March 8, 2011

Why Twitter Is Pushing Trending Topics

TweetIf you’ve downloaded the latest Twitter app for the iPhone, you can’t help but notice the new overlay at the [...]

March 5, 2011

Walking A Tightrope

TweetWhile I am not on the “paid speaker circuit,” per se, part of my job is to give lots of [...]

February 27, 2011

The Limits Of Online Influence

TweetOn Friday, I instigated a call to help a friend of mine in New Zealand. What I asked for was [...]

February 25, 2011

A Call To Help New Zealand

TweetThis is not my typical post. A very close friend of mine, Ande, is the head of programming for a [...]

Twitter Users and Receptivity

TweetI spotted an interesting data point in the recent report from the Pew Internet and American Life Project, entitled “The [...]

February 19, 2011

How Real People Use Twitter

TweetI am not a typical Twitter user. I follow over 3,000 people, and I have over 4,500 followers. I say [...]

February 18, 2011

A Primer On Influence Measures

TweetYes, it’s too early in my career for a greatest hits package, but given how many new readers have joined [...]

February 14, 2011

You Got It All Wrong: The Limits of Social Media Monitoring

TweetYou got this one wrong, I’m afraid. You tried to predict the winners of last night’s Grammy Awards, but you [...]

February 8, 2011

Ignite Durham And The Now Revolution

TweetTomorrow night (Wednesday, February 9th), I’ll be speaking at Ignite Durham at the beautiful Carolina Theater. If you’ve never been [...]

February 6, 2011

Facebook’s News Feed And “Attention Rationing”

TweetLast week, I attended the Marketing Profs Digital Marketing Forum in Austin, Texas. Besides putting an unholy hurtin’ on my [...]

February 1, 2011

Five Ways To Improve Online Influence Measures

TweetRegular readers of my posts here know that I have, on occasion, raised questions about various measures of online influence. [...]

January 27, 2011

People Just Don’t Get It

Tweet My friend Jason Falls tweeted this today: At a gun retailer show in Ft. Worth. Learning the gap between [...]

January 26, 2011

An Unexpected Honor

TweetLast week, Social Media Examiner announced its Top 10 Social Media Blogs for 2011. Over 300 blogs were nominated, and [...]

January 25, 2011

Edelman’s Trust Barometer And The Role Of The Community Manager

TweetI look forward to the yearly release of Edelman’s Trust Barometer, a global study of where the public places its [...]

January 21, 2011

Content Creation, Local Media And ‘Settling For The Bottom’

TweetI fly a lot, and have done so for the better part of two decades. I remember the days when [...]

January 18, 2011

My Favorite Question

TweetSo, I love questions (you know this by now.) The recent popularity of Quora amongst the chattering classes seems to [...]

January 12, 2011

The Tyranny Of Averages

TweetThe other day, on Chris Brogan’s Kitchen Table Talks series on The Pulse Network, he posed a question to his [...]

January 10, 2011

Will Twitter Cross The Chasm?

TweetThe tubes were buzzing recently about Twitter’s new round of funding from Kleiner Perkins, whose $200 million dollar investment brings [...]

January 3, 2011

Predicting The Future

TweetI’m going to make a prediction: by now, you’ve read at least ten posts with “predictions for 2011.” Maybe not [...]

January 2, 2011

2011 In Three Words

TweetChris Brogan does this thing every year that I quite like. He comes up with three words for the new [...]